Refund policy

 

Our Promise
At Rodeo Trends, we take pride in offering thoughtfully selected pieces that reflect quality and craftsmanship. Every item is carefully inspected before shipping. If your purchase does not meet expectations, we are here to assist with a smooth return process.

Return Policy
We accept returns and exchanges within 14 days of delivery for eligible items purchased through our website.

To qualify for return, items must be:

• Unused and in original condition

• Returned with all original tags, packaging, and dust bags

• Free of wear, marks, or alterations

Items that do not meet these standards may be refused.

Non Returnable Items
The following items are not eligible for return or exchange:

• Final sale or clearance items

• Personalized or custom made products

• Special order or pre order items

• Gift cards

Due to the nature of artisan leather, slight variations in color and texture are natural and not considered defects.

How to Initiate a Return
To begin a return or exchange, please contact Customer Support within your 14 day window:

Text (253) 332-1247
Email rodeotrends@gmail.com

We will provide simple instructions for returning your item.

Refunds
Once your return is received and inspected, we will notify you of approval.

If approved, refunds will be issued to your original form of payment within 3 to 5 business days. Please allow additional time for your bank or card provider to process the refund.

Shipping costs are non refundable.

Exchanges
We are happy to assist with exchanges for alternative styles or colors of equal value, subject to availability.

Customers are responsible for return shipping costs unless the item was received defective or incorrect.

Return Address
Rodeo Trends
c o The Scott Team
16915 SE 272nd Street, #100, PMB 150
Covington, WA 98042

Our goal is for every piece you choose to feel right the moment you receive it. If not, we are here to assist with care and professionalism.